Client perception regarding Veterinary services

spotlight topic:

4. Client perception regarding Veterinary services

Published 1 February 2022

This final section provides links to some papers which explore the client’s perspective on different aspects of veterinary care.

  • Appel, S.L. et al (2006) Evaluation of client perceptions concerning outcome of cataract surgery in dogs. Journal of the American Veterinary Medical Association, 228 (6), pp. 870-875.
  • Whiting, M. et al (2017) Survey of veterinary clients’ perceptions of informed consent at a referral hospital. Veterinary Record, 180 (1), pp.20
  • Simon, B.T. et al (2018) Perceptions and opinions of pet owners in the United States about surgery, pain management, and anesthesia in dogs and cats. Veterinary Surgery, 47 (2), pp. 277-284.
  • Hughes, K. et al (2018) ‘Care about my animal, know your stuff and take me seriously’: United Kingdom and Australian clients’ views on the capabilities most important in their veterinarians. Veterinary Record, 183 (17), pp. 534.
  • Kogan, L., Schoenfeld, R. and Santi, S. (2019) Medical updates and appointment confirmations: Pet owners’ perceptions of current practices and preferences. Frontiers in Veterinary Science, 6, p. 80.
  • Oberholtzer, J.A. and Hofmeister, E.H. (2020) Perception of small animal cardiopulmonary resuscitation of owners presenting to a small animal teaching clinic including a large first opinion service. Journal of Veterinary Emergency and Critical Care, 30 (4), pp. 411-417.
  • Buote, N.J., Carney, P. and Sumner, J. (2021) Pet‐owner perceptions of laparoscopy in an urban hybrid veterinary practice.Veterinary Surgery.
  • Elte, al (2021) Client satisfaction in equine veterinary practice: A structured review and qualitative synthesis. Veterinary Record, 189 (10), p.e640.
0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *


This site uses Akismet to reduce spam. Learn how your comment data is processed.